Privacy Policy

1. Introduction & Accountability

Sellessential is committed to protecting your privacy. In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and various U.S. State Privacy Laws (such as the CCPA).

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”).

  • Identifiers: Name, shipping/billing address, email, phone number, and IP address.

  • Commercial Information: Records of products purchased and browsing history on our site.

  • Financial Data: Payment card information (processed securely via [Stripe/PayPal/etc.]; we do not store full card numbers).

  • Sensitive Information: We do not collect “Sensitive Personal Information” (e.g., social security numbers or precise geolocation) unless strictly necessary for service delivery.

3. How We Use and Share Information

We process your data to fulfill orders, prevent fraud, and improve our store. We share data with:

  • Service Providers: Hostgator (our hosting platform), shipping carriers (e.g., Canada Post, UPS, USPS), and payment processors.

  • Legal Compliance: We may disclose data if required by law or to protect our legal rights.

  • No Sale of Data: We do not “sell” your personal information for money. However, under some US laws, “sharing” data for targeted advertising may be considered a “sale.” You have the right to opt-out (see Section 5).

4. Canadian-Specific Disclosures (PIPEDA & Law 25)

  • Consent: By using our site, you provide implied consent for us to collect data necessary for your purchase. We will seek express consent for marketing.

  • Cross-Border Transfers: Your data may be stored or processed in the U.S. or other countries. By using the site, you acknowledge that your data may be subject to the laws of those jurisdictions.

  • Quebec Residents: In compliance with Law 25, you have the right to data portability and to be informed of automated decision-making.

5. U.S. State Privacy Rights (CCPA/CPRA, etc.)

If you are a resident of California or other states with comprehensive privacy laws, you have the following rights:

  • Right to Know/Access: Request a list of the categories of data we collect and who we share it with.

  • Right to Delete: Request that we delete your personal information (subject to legal exceptions).

  • Right to Correct: Request that we fix inaccurate personal data.

  • Right to Opt-Out: You may opt-out of “sharing” for cross-context behavioral advertising.

  • Right to Non-Discrimination: We will not deny you goods or services for exercising these rights.

6. Cookies and Tracking

We use cookies to keep track of your shopping cart and analyze site traffic.

  • To Opt-Out: You can set your browser to refuse cookies or use the “Global Privacy Control” (GPC) signal. We recognize GPC signals as a valid opt-out request.

7. Data Retention & Security

We retain your order information for as long as necessary to fulfill the purposes outlined (e.g., tax records, warranty claims). We use industry-standard SSL encryption to protect your data during transmission.

8. How to Exercise Your Rights

To make a request regarding your data, please contact us at: Email: [email protected] We will respond to all verified requests within 30 days (Canada) or 45 days (US).